Your dedicated engineer will guide you through every step. This interactive guide covers everything you need before your first training session.
Here's what sets Ruptela apart — and why 3,000+ companies across 100+ countries trust us with their operations.
A real, named expert — not a ticket queue. Your assigned engineer knows your setup and is always your first point of contact.
Live GPS tracking, instant alerts, and driver behaviour analytics — all in one unified, browser-based platform.
Built to operate in extreme conditions. Ruptela devices are designed and tested in-house for maximum uptime and accuracy.
Connect seamlessly with your ERP, TMS, or custom systems via Ruptela's fully documented REST API.
From 5 vehicles to 5,000 — the platform grows with you without re-platforming, re-training, or rising complexity.
From day one to full operational confidence — here's exactly how your onboarding journey unfolds.
A discovery call to understand your fleet, business goals, and the specific solutions most relevant to your team.
A hands-on tour of the Ruptela platform — live tracking, reporting, alerts, and configuration — tailored to your use case.
Step-by-step guidance on configuring your devices correctly, including hardware setup and connectivity checks.
Live training sessions for your team — dispatchers, managers, and fleet admins — so everyone is confident from day one.
Your engineer stays close during the go-live period and remains your dedicated contact for questions, optimisations, and updates.
Please ensure all team members who will attend training have the following tools installed and accessible before your first session.
Access via browser — Chrome or Edge (latest version) recommended. Your login credentials will be sent by email.
RequiredAvailable on iOS App Store & Google Play. Install on any smartphone your team will use in the field.
RequiredWindows desktop application for device configuration. Download link will be provided by your engineer.
RequiredWe use Google Meet or Microsoft Teams for remote sessions. Ensure your team has a working camera and microphone.
RecommendedBy the end of your onboarding programme, every member of your team will be equipped to confidently operate the full Ruptela platform.
Install, configure, and test Ruptela devices independently using the Configurator.
Monitor vehicle positions, statuses, and routes in real time from the platform.
Build, schedule, and export customised reports for fuel, mileage, driver behaviour, and more.
Set up smart alerts for speeding, geofence violations, idling, and maintenance reminders.
Review and score driver performance using real-time and historical telematics data.
Create zones, configure entry/exit triggers, and track fleet movements within defined areas.
Add users, assign roles, group vehicles, and manage access levels across your organisation.
Understand how to connect Ruptela data with third-party systems and internal tools.
Jonas is a Senior Integration Engineer at Ruptela with over 8 years of hands-on experience in fleet telematics, IoT device integration, and large-scale platform deployments across Europe and beyond.
He has personally onboarded over 150 companies, working closely with fleet managers, IT teams, and operations directors to ensure every implementation runs smoothly. Jonas speaks English, Lithuanian, and Russian.
When you work with Jonas, you're not just getting technical support — you're getting a partner who is invested in your success.
Select all the solution areas most relevant to your business. Jonas will use your answers to prepare a training session that's focused on what matters most to you.
Jonas will review your selections before your first session.
Pick a date and time that works for your team. Jonas will confirm within one business day.
Your preferred time has been sent to Jonas. He will confirm your session within one business day. Keep an eye on your inbox!
Your session is requested, your questionnaire is filled. Here's a summary of your onboarding journey ahead.